Credit Card Required for All Appointments
Ottawa Osteopathy & Sports Therapy now requires credit card information for all appointments booked online. Your card won’t be charged at the time of booking. Card details are immediately encrypted, stored securely and are not visible by our staff. Missed appointments and/or cancellations within 24 hours of the appointment time are subject to a charge of 50% of the service fee. Also, you’ll always be able to see your invoices through the Client Portal, which you can access here: https://oost-cp.clinicmaster.com/landing
Note: Blue Cross members (CAF, VAC, RCMP) are still required to enter a card; however, your card will not be charged. Appointments will continue to be processed as previous (provided there is a valid pre-authorization in place).
How We Protect Your Credit Card Info.
Your financial information is just as important as your personal and health care information. We follow all federal and provincial requirements for safeguarding your credit card information.
• Your credit card number, expiry date and CSC/CVC number on the back of the card all become encrypted immediately.
• This encrypted file is saved on a secure server.
• Our staff can only ever see the last 4 digits of your 16 digit card.
VISA and MASTERCARD Canada Have Zero Liability Policies.
If the charge is fraudulent, you don’t pay. Its that simple. You can read their policies here:
https://www.visa.ca/en_CA/pay-with-visa/security.html#2
https://www.mastercard.ca/en-ca/vision/who-we-are/terms-of-use/zero-liability-terms-conditions.html
Canadian Federal Law Protects You.
Did you know that you are protected by Canadian Federal Law against fraudulent charges on your VISA and Mastercard accounts? The maximum liability any card holder can be held responsible for is $50.
Read the Financial Consumer Agency of Canada details here:
https://www.canada.ca/en/financial-consumer-agency/services/rights-responsibilities/protection-unauthorized-transactions.html
Why Is Using a Credit Card Safer Than Using a Debit Card?
If your credit card gets used for a fraudulent purchase, the money never leaves your bank account. It gets reported and the charge is removed from your credit card account. If a debit card is used fraudulently, the money leaves your bank account immediately and it’s a longer process to get refunded.
We’re Real People Operating a Locally Owned Business.
If you ever need to contact us, you can email us, call us or even come to the clinic. We work hard at keeping your personal, health and financial information safe. We’re good at what we do.
Ready To Book Your Appointment?
Let’s get you that appointment you’re looking for. Click here to book in:
https://oost-cp.clinicmaster.com/landing
